I Have Forgotten My Password?

If you have forgotten your password please click 'login' and then select 'forgotten your password' this will then ask you to enter your email address, once you have done this you will be emailed a new password.

If you still have trouble trying to login after using your new password please contact us at support.

I Cannot Access My Account?

If you are having trouble accessing your account please check the following steps. You are using the correct username and password You are using uppercase and lowercase correctly as login details are case sensitive If you still cannot login after checking the above please contact us at support.

I Have Reset My Password But Have Not Received A New Password?

If you have reset your password using the 'forgotten password' link and have not received an email with your new password please contact us at support.

How Do I Change My Password?

Go to Login page and you will find forgot password link and follow the instructions to reset your password

How Do I Cancel My Subscription

To cancel your subscription please go to 'your account' and under 'your subscriptions' section you will see your active subscriptions and the cancel button. If you have any trouble please contact support..

Once I Have Cancelled, Will I Have The Access I Have Paid For?

If you have cancelled your subscription with WF you will still have access for the month you have paid for.

For example if your monthly payment was taken on the 1st January and you cancelled on the 15th January, you will still have access to your plan until the 1st February. If you have any problems please contact us at support.

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